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CSH is an expert in forensic cryptocurrency investigations and complex card-not-present transaction disputes and has recovered millions of dollars for consumers worldwide. Our technology and expertise aid law enforcement agencies, cryptocurrency exchanges, and banks by expediting their own investigations and reducing processing time.

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CSH Global expertise and knowledge are trusted and recognized by leading state, federal, and international law enforcement agencies.

Welcome to CSH

The Global Leader in Forensic Cryptocurrency Investigations

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FAQ

Frequently Asked Questions

We’re happy to answer whatever specific questions you might have in a chat or over the phone. In the meantime, here are some answers to those that are the most frequently asked.

Cloud Secure Hackers is an American financial consultancy firm with a global focus and an international client base throughout North and South America, Europe, Africa, Asia, and Oceania.

We maintain a representative office in South Africa.

Cloud Secure Hackers specializes in forensic cryptocurrency investigations and complex fund recovery scenarios involving authorized card-not-present and bank wire transactions.

  • To provide consumers who did not receive the goods or services they contracted with the most effective fund recovery strategies
  • Our motto is “Put your money back in your wallet – where it belongs
  • Our mission statement is “We bring our expertise in complex payment disputes to the consumer’s side”
  • We are an associate member of the American Bankers Association (ABA) and the Australian Finance Industry Association (AFIA), as well as a member of Financial Services Complaints Ltd – A Financial Ombudsman Service, approved by the Minister of Consumer Affairs of New Zealand to operate as an external dispute resolution scheme in the financial services industry
  • Cloud Secure Hacker {CSH} has been quoted as a trusted authority in articles published by American Banker, Bankrate, Bloomberg Tax, the Canadian Broadcasting Corporation (CBC), Cointelegraph, CreditCards.com, Forbes, HuffPost, International Banker,  PYMNTS.com, The Chicago Tribune, and The Globe and Mail, among other respected news outlets, and by the AARP and Nasdaq on their websites
  • We only partner with reputable U.S. financial institutions such as Chase and Wells Fargo
  • Ask our clients – we’ll gladly introduce you
  • And your most important assurance is that upon a successful recovery, your chargeback goes directly to your bank account and not to us − we trust you to pay us once your case is resolved!

There are no chargebacks or refunds on the blockchain. Alone you cannot recover your stolen crypto because you don’t know who received it or where it is. Typically, scammers attempt to hide behind the blockchain by disguising their identities and locations and then using various crypto laundering techniques to throw you off the trail if you try to figure out where your coins went. That’s why you need a CryptoTrace report from Cloud Secure Hackers {CSH}. We utilize state-of-the-art tools that allow us to track the movement of crypto through the blockchain until it reaches the cash-out wallet and the exchange that hosts it, even if it was laundered. We then document the path it took in the CryptoTrace report we prepare for you.

Our CryptoTrace report is the vital first step toward crypto recovery because it is the key to finding out who holds the bitcoin wallet that received your crypto and establishes if illegalities like money laundering were committed along the way. You then submit the CryptoTrace report to your local police force, which then have to open its own investigation. The police can then subpoena the exchange to provide the KYC (Know Your Customer) data that identifies the wallet holder, who can then be questioned. If the wallet owner does not voluntarily agree to return your crypto as part of a plea bargain, he or she can be indicted and brought to court.

There are several variables involved in predicting the likelihood of getting funds back:

  • How desperate the other parties are about hiding their identity
  • How technically skilled they are with blockchain technology
  • The number of intermediaries and “mule” accounts they use to launder funds
  • How much time has lapsed since the client’s transaction

There are many other factors as well. Fortunately, our tools and methods meet the high standards demanded by cybercrime units in government agencies. In this way we have uncovered the destination of thousands of crypto transactions. Since police departments and crypto exchanges are eager to crack down on crypto fraud, the chances of recovering funds from crypto transactions are much greater than in the past.

  • The blockchain provides unprecedented transparency in the sense that anyone can view the transactions it records. However, given that there are no names connected to these wallets and transactions, many may think the blockchain is the perfect refuge for dishonest people who seek to get away with fraud, launder crypto and escape notice. 


    But it doesn’t have to be so if you enlist the aid of Cloud Secure Hackers {CSH}. While the public at large can’t get past the codes on the blockchain, and the free tools available online cannot identify the exchanges that received stolen crypto, our proprietary tools and crypto mapping techniques allow us to do so.

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Cloud Secure Hackers {CSH} uses Investigation Management Software designed by ex-law enforcement and Intelligence professionals, tailor-made for current professionals in the field, ensuring the most effective evidence gathering.

© All rights reserved to CSH Intelligence Inc., 2024. ● CSH Intelligence Inc. is registered in Delaware with file number: 3174656